FAQs

Can I book my bay anytime?

Yes! Our self-service system allows you to reserve up to 3 days in advance and unlock your bay whenever it’s convenient for you.

 

Are lessons included with the membership?

Membership includes guided practice modes and analytics.

 

Can I play with friends?

Yes! Multiplayer functionality lets you play rounds with friends or other members virtually.

 

How do I upgrade or change my membership?

You can upgrade or modify your membership anytime through your account dashboard. Changes take effect immediately.

 

Are memberships month-to-month or long-term?

All memberships are month-to-month, giving you full flexibility without long-term contracts.

 

What happens if I need to cancel?

You can cancel anytime through your account. Your membership will remain active until the end of the current billing cycle.

 

Is the simulator suitable for beginners?

Absolutely! Our simulators are perfect for all skill levels, with guided practice modes to help beginners improve quickly.

 

What happens when my booked time is almost up?

Customers will be notified 10 minutes before their time is up. If there are no subsequent bookings, you can extend your session.

 

Is there a bathroom in Bay 1?

No, but you have access to the bathroom in Bay 2 using your active code from Bay 1.

 

What if Bay 2 is booked by another party?

Your code will still give you access to Bay 2 to use the bathroom.